Qingdao Daily, December 30, 2019, 4th edition
"Learn Shenzhen and catch up with Shenzhen", the direction of Shenzhen is the direction of Qingdao, and the goal of Shenzhen is even more the goal of Qingdao
Thinking of "South Shenzhen" Experience "North Qingdao"
——Six of the ten series of reports from Qingdao's second batch of cadres who went to Shenzhen for training.
Comprehensive application of cutting-edge technology
Improve social governance
Only by further exerting the value of digital resources, complying with the trend of digital transformation, and realizing the transformation and upgrading of government functions, can we advance the governance capacity and modernization of the governance system.
He Wen, a training and training cadre, said that Shenzhen is very distinctive in the construction of a "digital government." For example, it can be done by changing 14 departments into one window. There are also a series of innovative applications such as the "Shenzhen 90" reform, "second approval", and 300 approvals that do not meet in person. These "digital government" construction and innovation initiatives are actually empowering governance modernization.
"Government is a huge ship in the ocean of data. It has extremely large data channels and data resources. Establishing and improving mechanisms for big data to assist scientific decision-making and social governance can effectively promote the innovation of government management and social governance models, and make government decision-making scientific, Precision social governance and efficient public services. "He Wen said.
▲ He Wen (2nd from the left) and Zhang Zhaowei (1st from the left) investigated and trained cadres to investigate the basic governance of Meisha Street.
Digital technology is the guarantee and support for the construction of digital government. At present, the new generation of information technologies such as cloud computing, big data, 5G, the Internet of Things, artificial intelligence, etc. promote each other in the integration and comprehensively upgrade, providing an innovative starting point for the construction of digital government. Wang Xiaofeng said that the new generation of information technology is closely integrated with government governance and mining data value through cloud computing can greatly optimize public governance. The Shenzhen Municipal Party Committee and Municipal Government has determined the development goals of "double first-class", and put forward the development vision of "handheld government, fingertip services, and face-to-face services", which are all based on highly developed digital technology.
"The Internet of Things and 5G will make cities more acute. The Internet of Things is one of the important sources of data. It is widely used in the digitalization of cities, such as devices that can sense and record cities, including city cameras. 5G has High speed, low latency, multiple access, etc. The 'Internet of Things + 5G' makes the construction of a fully digital city possible, and it is also one of Shenzhen's current major focuses, which is worth studying in Qingdao. "Wang Xiaofeng said.
How should the digital government of Qingdao develop in the future? Realizing the training cadre Song Jie suggested that she should study like Shenzhen and strive to explore the optimal organization, management and service model in the digital age, and take up the step where the real government cannot take a step forward to reform and innovate in reality, and become a DPRK. Pioneer with more and better advanced management methods.
At present, Shenzhen is building a "one network, two places and three centers", that is, a unified government network. It is also building a dual-active data center in the city, a backup center in a different place, and an integrated, green, and intelligent big data center. Song Jie said that this measure is just a powerful move to do a good job of the top-level design of the digital government and to strengthen the system and integrity of the digital government. "To build a unified and efficient digital government in Qingdao, we need a unified, city-level integrated digital government platform. We can digitally connect the business that runs through all government departments without moving the existing government architecture. System, to achieve anti-fragmentation government coordination, promote process reengineering and environmental construction, and accelerate the creation of a new governance system. "
Creating a new smart city
Promote efficient collaboration among all parties
As an important carrier to promote the modernization of urban governance system and governance capabilities, the new smart city is an important way to build a network power, digital China, and a smart society. Shenzhen has begun to build smart cities as early as the 12th Five-Year Plan. From digital cities to smart cities to smart cities, it has been at the forefront of smart city construction for many years.
Experienced training cadre Shi Yunfeng introduced that Shenzhen is focusing on improving people's livelihood services and urban governance capabilities, and is vigorously promoting the construction of new smart cities, focusing on the implementation of ten key projects such as high-speed broadband networks, comprehensive perception systems, urban big data, and smart city operation management. . According to the plan, Shenzhen will achieve the "Six Ones" development goal in 2020, that is, "one picture perceives comprehensively, No. 1 travels through Shenzhen, one key can know the whole situation, integrated operation, one-stop innovation and entrepreneurship, and one screen to enjoy life" This makes Shi Yunfeng, who is engaged in urban management, very envious.
▲ Shi Yunfeng, a training cadre (first from the right), investigated the 3.0 waste classification model in Luohu District.
“The issues of“ divided management, divided systems, and decentralized data ”are often major constrains to urban governance in various regions. Shenzhen promotes the social governance model with the innovation of smart city construction, so that intelligent information systems can truly fit urban governance. Institutions and mechanisms help decision makers grasp governance and serve the people. "Shi Yunfeng said with emotion, one of the essences of smart city governance is the grid management model. And through the refinement of management objects, gridding of management responsibilities, closed-loop management processes, long-term assessment and intelligent management methods, etc., it is possible to enable efficient collaboration between participating city managers, responsible departments, and the public. Show great vitality in the field of urban governance.
Qingdao has the basic advantages of advancing the construction of new smart cities. Since formally proposed to build "Smart Qingdao" in 2012, Qingdao has become a national smart city technology and standard pilot city, a national next-generation Internet demonstration city, and a "broadband China" demonstration city. However, compared with Shenzhen, Qingdao still has a big gap.
"National strategy gives Qingdao a new historical mission. At present, Qingdao is facing great challenges in the construction of a new type of smart city." Shang Peng, a training and training cadre, said that Qingdao also needs to simultaneously upgrade standards and quality to build a smart city, adapting to openness, modernity, vitality, The new era of fashion development goals. The rise and widespread application of emerging technologies such as 5G and artificial intelligence require Qingdao to lay out a framework for future smart city construction.
Experienced training cadres Li Shengdong suggested that Qingdao should learn from the experience of Shenzhen's smart city construction, formulate smart city governance methods, and establish a comprehensive urban governance information platform. Improve the high-level coordination mechanism of urban comprehensive governance, strengthen the top-level design, and establish a full-chain, multi-dimensional, closed-loop department evaluation system and service system. By introducing cutting-edge technologies such as big data, the Internet of Things, 5G, and AI, we will try first to promote resource integration, multi-network integration, and smart co-governance to build the city's "strongest brain."
Establish a credit repair mechanism
Construction industry credit system
In Shenzhen, it is the consensus that "honesty is honorable and shameless", and the construction of the social credit system here is at the forefront of the country.
"Bao'an District establishes a credit platform to realize industry credit supervision and play a good role in social governance. It basically relies on departmental credit linkage." Zhao Aiping said that Baoan District used three methods to circulate credit data in a live circulation, combining 41 The unit signed a joint disciplinary memorandum for those who failed to execute the trust; established a credit platform to connect with the court system and the online office lobby in real time to realize the "five automatic" joint reward and punishment intelligent model without manual intervention; carried out credit commitments, Pilot pre-credit commitments in areas such as government procurement, and the formation of credit files and credit platforms for publicity.
She suggested that Qingdao's credit construction must first accelerate the construction of credit platforms. The platform must interface with the existing approval system, punishment system, court system, etc., so that the platform can become a hub for credit supervision, joint rewards and punishments, and truly play a role. Credit archives should be made public on the platform to strengthen the cautionary role of credit. Second, run credit supervision flexibly. When using credit means for market supervision, flexibly use the tool of advance credit commitment; support the development of the credit industry, take the lead in using double-party credit reports in dual-stroke and double-citation, and take credit status as the key to attract in accordance with.
In Baoan Xixiang Street, Xixiang Community Integrity Demonstration Street, consumers can scan codes through their mobile phones and “second check” merchant credit index, which has greatly promoted self-discipline of merchants. Zhong Hongwei said that the "Integrity +" strategy implemented by Baoan District further improved the construction of the social credit system, allowing trustworthy people to go all the way and untrustworthy people to do so. The establishment of a credit system has made honesty and trustworthiness a conscious action and formed a virtuous circle.
▲ Experienced training cadres Han Mei (third from left), Li Shengdong (second from left), Qi Zhihu (first from left) inspected the administrative service hall of Nanshan District.
Experienced training cadres Han Mei suggested that Qingdao should learn from the "Credit Shenzhen" model, establish and improve a new type of credit management mechanism that runs through the entire life cycle of various subjects, and connects the whole process before and after the event, and accelerate the construction of the social credit system. Construction boosts social governance. "To build a credit management mechanism, we must first clarify credit rules, establish disciplinary standards, increase the cost of dishonesty to a greater extent in the system, and provide greater convenience to trustworthy people, and form an atmosphere of awe in credit in the entire society. Credit management, expanding the scope of information collection and sharing; establishing a credit repair mechanism to stimulate the trustworthy subjects' trustworthiness, and providing opportunities for self-correction and rebuilding credit. "
The construction of the social credit system is a systematic project, and the construction of the industry credit system is an important foundation. In the process of promoting the construction of the credit system, Shenzhen regards chambers of commerce and associations as important starting points, actively guides chambers of commerce and associations to regulate industry behavior, further leverages the advantages of the industry platform, and has achieved significant results in the industry's self-regulated credit commitments.
Qi Zhihu suggested that Qingdao should learn from this approach and establish an industry credit system. Incorporate credit self-regulation into the stipulated conventions of chambers of commerce and associations, establish a closed-loop credit system that integrates credit information collection, monitoring and evaluation, and incentives and punishments, and use the system to regulate industry credit construction. "Establish industry credit commitments, and take the signing of industry credit commitments as one of the basic conditions for recruiting members. Through the chamber of commerce, associations to guide the industry and enterprises to sign industry self-discipline credit commitments, incorporate compliance with laws and regulations and relevant policies and regulations into the commitments, sign the commitments Market entities must be honest and trustworthy, keep their promises, and include non-compliance in the credit blacklist. Through 'credit + chamber of commerce and association self-discipline', let the construction of the credit system gradually become the self-issue of enterprises. "Qi Zhihu said.
Multiple co-governance and collaborative participation
Building a voluntary service system
Cities are cities for people. Strengthening grassroots governance and leading pluralistic co-governance are social governance innovations that Shenzhen has been pursuing.
Zhang Zhaowei, who is working on the street, is very interested in the "Mesa experience" of Shenzhen's grassroots governance reform. The Yansha District Meisha Sub-district Party Working Committee focused on grass-roots governance, extensively mobilized the participation of multiple forces in the jurisdiction, and formed a common governance and sharing situation of pluralistic co-governance, coordinated participation, and vitality.
"Meisha Street has set up a Social Governance Innovation Research Center. This is Shenzhen's first street-level grass-roots think tank, and it is also an innovative measure for the street to absorb the power of all parties to participate in social governance. The street provides demand through community residents, and the Innovation Research Center conducts project planning. The form of resources from caring enterprises and human resources from community communities has established a public welfare ecological chain of social and enterprise linkage in the jurisdiction. "Zhang Zhaowei said that through social organizations, relevant experts and scholars were linked to tap and gather local intellectual resources, focusing on hotspots and difficulties at the grassroots In-depth research on social governance innovation is provided to provide strong intellectual support and talent support for street-level social governance innovation. This approach is very worthwhile for Qingdao to learn.
▲ Xia Qing (first from the left) and Luo Qun (first from the right) of the training team took photos with volunteers in Shenzhen Talent Park.
Luo Qun was inspired by another approach on the street. Combining the reality of the large number of tourism enterprises in the area, Meisha Sub-district mobilized enterprises and organizations such as OCT East, Xiaomeisha Resort, Sheraton Hotel, etc. to establish the Meisha Tourism Enterprise Alliance, and established the Union Party Branch and Trade Union Confederation. Alliance enterprises participate in grassroots governance practices in areas such as production safety, public service, and poverty alleviation. "Like high-rise buildings in Qingdao Hongkong Middle Road Sub-district, modern service industries are developed, and street and community service companies have more than enough resources. Enterprises want to participate in grass-roots governance but are not targeted. Establish industry alliances and rely on the alliance to establish party organizations and group organizations. Promoting industry self-discipline, complementary advantages and coordinated development under the leadership of party building can effectively solve problems. "
The most obvious manifestation of the participation of social forces in social governance is in Shenzhen volunteers. "Whether it is in public places such as subway stations, talent parks, or various exhibitions in the Convention and Exhibition Center, there are" red vests "everywhere. Shenzhen has nearly 1.8 million registered volunteers and is a veritable volunteer capital." Zhang Tao said. The Shenzhen Municipal Committee of the Communist Youth League initiated the establishment of the Shenzhen Volunteer Federation, which has been based on the community to carry out volunteer work. Based on the Communist Youth League organization at the city, district, street and community levels, it has formed volunteer associations at the city and district levels, and volunteers at the street and community levels Service station (team) four-level volunteer service network. The establishment of a complete organizational structure is an important prerequisite for the vigorous development of volunteer groups.
"In Shenzhen, as long as you log in to the volunteer Shenzhen website, you can register as a volunteer and sign up for various public welfare projects independently. Each service time will be recorded. Registered volunteers can apply for an electronic volunteer card, which is also a bank credit Card, you can top up and take the subway. In addition, each card holder can enjoy 100,000 yuan in accident insurance each year. "In Xia Qing's view, Shenzhen has established a standardized and convenient registration and voluntary service process, and strives to protect the rights and interests of volunteers. These practices Promote the continuous expansion of volunteer activities.
Experienced training cadre Zhou Zhiqiang said that although the 2008 Olympic Sailing Competition greatly improved Qingdao's volunteer service work, Qingdao still has problems such as long management, lack of coordination, and fragmented work. "We must learn from Shenzhen's advanced volunteer service system construction and volunteer team management to further improve the level of volunteer service in Qingdao."
Benchmarking Shenzhen's Pioneering Demonstration Zone and Finding a New Path for Qingdao's Development
Social governance: Shenzhen solves modernization like this
□ Qingdao Daily / Qingdao Guan / Qingbao Daily in Shenzhen reporter Wang Kai
Social governance is an important aspect of state governance. Good social governance is the prerequisite and guarantee for social harmony and stability and the people's livelihood and prosperity.
The "Opinions of the Central Committee of the Communist Party of China and the State Council on Supporting Shenzhen to Build a Socialist Pioneering Demonstration Zone with Chinese Characteristics" states that if Shenzhen is to take the lead in creating a democratic and legal environment that demonstrates fairness and justice, it must promote social governance modernization.
Strengthening and innovating social governance is a new strategic requirement for China's economic and social development during the tackling period of the central government's deepening reform and opening up and accelerating the transformation of economic development methods. It is also a major strategic task. If Shenzhen is to strive to build a "urban model" for the modernization of national governance, it must continuously improve the level of intelligent professionalization of social governance, accelerate the construction of smart cities, strengthen grass-roots governance, reform and innovate groups, and participate in social governance models.
How does Shenzhen use scientific and technological means to improve the modernization of social governance? How is Shenzhen's grassroots governance reformed? Qingdao City, the second group of cadres to go to Shenzhen to realize the training of the sixth group, in addition to the cadres directly under the city of 15 people, 11 are cadres in Shinan District, the topic itself has a close relationship with them. Starting from their work in Qingdao, they continue to discover Shenzhen's advanced practices and experiences, with a view to bringing them back to Qingdao and applying them to actual work.
Editor-in-chief: Liu Congcong
Netizens' comments are for their personal opinions only and do not indicate the position of Qingbao.com.